Sentinel FAQs
How accurate is the monitoring?
Section titled “How accurate is the monitoring?”Accuracy depends on the instructions. Clear recency, source, and exclusion rules produce better results than a short topic label.
Can I monitor password-protected sites?
Section titled “Can I monitor password-protected sites?”No. Sentinel can only monitor publicly accessible pages.
What happens if I use all of my weekly credits?
Section titled “What happens if I use all of my weekly credits?”Feeds stop until credits reset the next week. You will get a notification as you near the limit. See Plans and credits.
Can I pause a feed without deleting it?
Section titled “Can I pause a feed without deleting it?”Yes. Paused feeds keep their settings, do not consume credits, and do not scan.
How do I change plans?
Section titled “How do I change plans?”Open account settings and choose Manage Subscription.
Can I export results?
Section titled “Can I export results?”Results are available in the dashboard. Export options can vary by plan.
A feed is not finding content
Section titled “A feed is not finding content”Check the instructions, confirm the URL is public and correct, loosen filters, and make sure the source actually publishes as often as you are scanning.
I am using too many credits
Section titled “I am using too many credits”Lower scan frequency, combine related URLs, use custom scheduling on Pro or Platinum, or move to a higher plan if the beat truly needs more scans.